Native English and French docs for teams selling into France and Europe, written by senior people, right the first time.
ScribeOps is a technical-writing agency delivering end-to-end documentation for SaaS products, APIs and compliance packs, in English and French, as a dedicated doc team or an integrated extension of your developers. Software documentation rots between releases, so we build docs-as-code workflows where documentation is reviewed like code and published with it, then keep writing inside them.
We perform a gap analysis of your existing docs, flag missing topics, and highlight inaccuracies. Deliverable: Prioritized audit report, content map, and remediation roadmap. Tools: Content inventory scripts, analytics, stakeholder interviews. Outcome: Clear path to ROI‑driven documentation improvements. Credited in full against any project ordered within 60 days. The audit comes with a map of your product and the coverage of your pages.
A quality pass over an existing documentation set: every page checked against the current product, aligned with your writing style guide, broken links and stale screenshots fixed, outdated pages retired, delivered as reviewed changes, not a rewrite.
A complete user documentation set for a SaaS product, getting started, feature guides, concepts, admin and reference, mapped to the customer journey, organised with documentation organisation methods, Diátaxis among them, and published docs-as-code. 50 pages, one month.
Complete, accurate API documentation that developers integrate against directly. Deliverables: a validated OpenAPI spec, a reference page per endpoint, error, pagination and versioning pages, a quickstart, working examples checked on your sandbox. Outcome: onboarding tickets drop up to 30%.
We move legacy docs into a modern, version‑controlled system. Deliverable: Git repository with Markdown source, CI pipeline, and published site on GitHub Pages or Netlify. Tools: Git, MkDocs, Sphinx, custom migration scripts. Outcome: Single source of truth; updates ship without editorial bottlenecks.
SaaS documentation (50 pages), API reference (up to 30 endpoints) and docs-as-code set-up, in one order with one brief and one repository. Less than the three services bought separately.
A named senior person on call all month, with replies within one business day, and up to 6 working days of work a month as fair use. Days beyond that are billed at the plan's day rate. Plans run 6 or 12 months; for anything shorter, pick a fixed-scope service.
Every order includes free revision rounds (shown on each service page). Extra rounds are quoted up front, no surprises.
A senior team. The people you brief are the people who write and manage your docs, no handoff to juniors, no anonymous subcontracting. When a project needs more hands, we bring in senior writers we have worked with, under the same standards and the same point of contact.
Yes, Git, MkDocs, Docusaurus, Confluence, your CI. We adapt to your stack, not the other way around.
You keep it. The map of your product, the checks that run on every pull request, the style guide and the portal are files in your repository, not a subscription. When a plan ends they stay where they are and keep working. Hosting the portal and the docs assistant after the plan is an option we agree on together.
Of course. Send us yours, or ask for ours.